Credentialing & Medical Billing for U.S. Providers
When we send text messages, how you opt in, and how to stop them at any time.
Last updated: November 3, 2026
This SMS Communications Policy explains how Alpha RCM Solutions (“we,” “us” or “our”) uses text messages to communicate with healthcare providers and practices who contact us, subscribe to our updates or become our clients. Please read it together with our Privacy Policy and Terms and Conditions.
Alpha RCM Solutions, 30 N Gould St, Suite N, Sheridan, WY 82801, USA, provides medical billing, medical coding, credentialing and revenue cycle management services to healthcare providers in the United States. Our text messages are directed to business contacts at healthcare practices, not to patients.
We send text messages only if you have agreed to receive them. You can give that agreement by:
The consent statement shown on our forms reads: “By providing a telephone number and submitting a form, you consent to be contacted by SMS text message from Alpha RCM Solutions. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for more information.”
Consent to receive text messages is not a condition of buying any goods or services.
Depending on how you opted in, you may receive:
Examples: “Hi Dr. Lee, this is Alpha RCM Solutions. Your credentialing update is ready. Call (307) 300-9272 with any questions. Reply STOP to opt out.” and “Alpha RCM Solutions: book a free billing and credentialing consultation this week. Reply STOP to opt out, HELP for help.”
We do not send messages about loans, debt relief, gambling, adult content, political campaigns or any other content that carriers or the law prohibit.
Message frequency varies depending on your activity and the services you use. Message and data rates may apply under your mobile plan; we do not charge you for our messages. Carriers are not liable for delayed or undelivered messages.
You can stop text messages at any time:
Opting out of text messages does not stop us from contacting you by phone or email about services you have asked for. You can opt in again at any time on our SMS Subscription page.
Reply HELP to any message, call (307) 300-9272 (Monday to Saturday, 8 am to 8 pm) or email hello@alpharcmsolutions.com.
We do not sell your mobile number. No mobile information, including phone numbers and SMS opt-in or consent data, is shared with third parties or affiliates for their marketing or promotional purposes. We may share it with service providers that help us send and deliver messages on our behalf, who may use it only for that purpose, and where the law requires. See our Privacy Policy for more.
Text messages are not a secure channel. Please do not send protected health information, such as patient names, diagnoses, insurance or ID numbers, or Social Security numbers, by text. We do not ask for it by text. Where HIPAA applies to our work for a client, we handle that information under our agreement with the client and as the law requires.
If we ask for your consent by phone, our team member will identify Alpha RCM Solutions, explain the kinds of messages we would send, tell you that frequency varies and rates may apply, explain how to reply STOP or HELP, point you to this policy and our Privacy Policy, and ask whether you agree. We text you only if you say yes. We keep a record of your consent (date, number and how it was given) so we can show it and honor your opt-out.
If you give us a phone number and the consent statement, we may text you in reply to your request, and we may also call. You can reply STOP at any time.
Only if you subscribed to updates and promotions.
Some messages may be sent using messaging software or automated tools. You can stop them at any time by replying STOP.
No. See section 7.
Service messages end with the contract. You can still opt out at any time.
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. If a change affects how we use your mobile number, we will ask for your consent again where the law requires.
Questions about this policy or your text-message preferences:
Related: Privacy Policy · Terms and Conditions · Cookies Policy · SMS Subscription · Un-subscribe